Join Stu (@CyberSecStu) as he talks with Claire Tills (@ClaireTills), an infosec focused Communications reasearcher. They'll talk about Claire's journey into her current roles, as well as a number of other topics, including:
- Theories of crisis communication as it relates to information security and incident response.
- How companies should react to a breach, and why they often suck at it.
- Responding with the balance of technical expertise and traditional respectability.
- How to time a breach disclosure.
- Trust vs reputation: the right choice for companies.
- PR and GDPR.
- User awareness training.
- Breach? Incident? Who cares?
- Audience analysis and how to negotiate security.
- FUD in the news, and why it hurts.